Prescription Policy

Our Concierge Pharmacy Services

To provide a seamless experience, Southside Mobile Veterinary Services maintains a curated in-house pharmacy. We stock common medications, parasite preventatives, and supplements available for immediate dispensing during our house calls. For all other needs, our 24/7 Online Pharmacy offers direct-to-door shipping of manufacturer-authorized products.

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The Veterinarian-Client-Patient Relationship (VCPR)

To provide the highest standard of care and remain in compliance with Georgia State Law, a valid VCPR must be established before we can prescribe or dispense any medication.

This relationship is established when our veterinarian has personally examined your pet within the last twelve (12) months or has made medically appropriate and timely visits to your premises. This ensures we have the necessary knowledge of your pet’s health to make accurate medical judgments and diagnoses. Please note that a VCPR cannot be established via telephone or electronic means alone.

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Safety & Laboratory Testing
Certain medications require routine diagnostic monitoring to ensure they remain safe and effective for your pet.

• Heartworm Prevention: For dogs 7 months or older, a heartworm test is required if there has been a lapse in prevention of more than 60 days or if a test has not been performed within the last 12 months.

• Long-Term Medications: Medications for conditions like osteoarthritis or seizures may require periodic blood work to monitor organ function. These proactive steps allow us to identify potential issues early and tailor therapies to your pet’s specific needs.

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Our Policy on Outside Pharmacies
We have partnered with Covetrus (Vet’s First Choice) to provide you with 24/7 access to authentic, manufacturer-guaranteed medications. Because these products are sourced through authorized distributors, their storage, handling, and warranties are fully guaranteed.

To maintain the integrity of your pet’s medical records and ensure product safety, we do not respond to outside prescription authorizations (faxes or emails).

If you prefer to use an outside pharmacy, we are happy to provide a written prescription at no charge during your appointment.

• Mailed Prescriptions: A $5.00 administrative fee applies to physical prescriptions requested outside of a visit that must be mailed.

• In-House Shipping: A $25.00 shipping and handling fee applies to products mailed directly from our local inventory.

For more information on the risks associated with third-party internet retailers, please visit our Pet Health Articles and search for "Cautions Associated with Internet Pharmacies."

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